Field notes

What the data taught us.

Tested tactics, real campaign breakdowns, and the occasional expensive lesson — written so you can apply it, not just admire it.

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GMB · Local SEO
4 min read · May 2026

Most-read this quarter

Your Google Business Profile Is a Sales Channel. Treat It Like One.

Service businesses leave money in the map pack by treating their profile as a one-time setup. The three signals that actually rank you — and the call data to prove it. Around 50 million "near me" searches run every day; the businesses that win aren't the prettiest, they're the ones that operate the channel.

Local search team · We track booked calls, not impressions
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GMB

GMB

Your Google Business Profile Is a Sales Channel. Treat It Like One.

Service businesses leave money in the map pack by treating their profile as a one-time setup. The three signals that actually rank you — and the call data to prove it.

May 2026 · 4 min read · Local search team Read article
AI

AI

AI Can Write a Thousand Ads. It Still Can't Tell You Which One Works.

Generative AI made marketing faster and cheaper. It didn't repeal the laws of testing. How to use it without losing the discipline that keeps marketing accountable.

April 2026 · 4 min read · In the Caples tradition Read article
SEO

SEO

Stop Reporting Rankings. Start Reporting Revenue.

A page-one keyword that brings no qualified traffic is a vanity metric in disguise. How to tie organic search to pipeline instead of position.

March 2026 · 5 min read · SEO practice Request the guide
Automation

Automation

The Follow-Up You're Not Sending Is Costing You the Sale.

Most leads die in the gap between inquiry and first response. A simple, measurable automation sequence that closes it — and how to know it's working.

February 2026 · 4 min read · Capital Region funnels Request the guide
SaaS

SaaS

Your Marketing Stack Has Twelve Tools. You Use Four.

Tool sprawl quietly drains budget and buries the data that matters. A plain audit framework for cutting the stack down to what earns its seat.

January 2026 · 4 min read · Stack audits Request the guide
Web Design

Web Design

A Beautiful Website That Doesn't Convert Is an Expensive Brochure.

Design awards don't pay invoices. What page elements actually move a visitor to call — and how to test them instead of guessing.

December 2025 · 5 min read · Design team Request the guide

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